Eligibility Requirements

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Ages:

We see individuals ages 4-years-old and older.

 

Residency/Insurance Requirements:

Services are offered free of charge to individuals who meet the following requirements:

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• Insured under Medicaid through Alliance Behavioral Healthcare, Vaya Health, Trillium Health Resources, Carolina Complete Health, United Healthcare, AmeriHealth Caritas, Wellcare, or Blue Cross Blue Shield (Healthy Blue).

• Uninsured in the following counties and meet financial eligibility requirements: Cumberland, Durham, Johnston, Mecklenburg, Orange, and Wake.

• Residents of Cumberland, Durham, Johnston, Mecklenburg, Orange, and Wake counties who are insured by Medicare or commercial insurance may be covered by State funds if they meet financial eligibility requirements.

Individuals who reside in another county or who do not meet financial eligibility requirements can access our services for a $440 out-of-pocket fee, which is often faster and less expensive than a visit to the emergency room.

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LEGAL CONSENT FOR SERVICE IS REQUIRED
In order to see an individual in the behavioral health urgent care, we must have a signed consent from the individual’s legal guardian. If the individual or their legal guardian is deemed incapable of consenting to services, we may postpone service or refer to a more appropriate setting.

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If you have any questions regarding your eligibility, or eligibility for someone you know, please call us directly at 919-251-9009 or contact us.